Thing 15--Library 2.0

After reading the articles I have to say I related most to the articles by Michael Stevens "Into a new world of librarianship" and Dr. Wendy Schulz "To a temporary place in time..." I particularly agree with Dr. Schulz ideas about libraries as communities. I also looked at the article by George Bishop "A Ripple Effect", and much of what he had to say sounded very familiar. We have already implemented many of the ideas Mr. Bishop advocated, particularly those relating to customer service and the need for "quality customer service" as a "key to success." We're well down the road of Library 2.0 with free WiFi, 24 hour access to databases and the many other services we offer. It will be interesting to see where the road takes us